All Collections
FAQs and Troubleshooting
Plans & Billing: Understanding the Advantages of the Enterprise Plans
Plans & Billing: Understanding the Advantages of the Enterprise Plans

Learn more about what sets Ubidots’ Enterprise plans apart from the others through a list of its distinctive features.

S
Written by Sergio M
Updated over a week ago

Ubidots Enterprise offers a range of tiers designed to help businesses scale their IoT deployments with flexibility, security, and confidence. With customizable capacity, advanced security features, and white-glove support, Ubidots Enterprise provides a comprehensive solution for businesses looking to streamline their IoT operations.

In addition to all the features available in our Self-Service licenses, Ubidots Enterprise users also have access to additional tools and services, allowing them to take their IoT operations to the next level.

In this article, we'll explore the features that make Enterprise plans stand out from the rest.

1. End customer and data management

(Industrial Plan & Lower Tiers)

White-labeled status page:

Instead of relying on the public Ubidots Status Page, showcase your service's real-time performance metrics and system uptime while enhancing your brand image.

status.ubidots.com

e.g.: status.yourdomain.com

White-labeled API docs: Instead of relying on the public API of Ubidots, provide your own documentation and decide what end-user endpoints to make available.

docs.ubidots.com

e.g.: docs.yourdomain.com

Admin users:

Give your collaborators their own access profile, so they'll have full access level as the main account except for the Plans & Billing section. Learn more.

Managing Users as an End User:

Give your End Users enough permissions to create, edit, and manage other End Users on their own. Learn more.

Managing Organizations as an End User:

Allow your end-users directly manage the Organizations they belong to. Learn more.

White-labeled API:

Implement your own main host and allow your end-users to interact with a custom ingestion API → e.g., api.yourdomain.com

White-labeled mobile app

Get a version of our mobile app with your own branding and style (quoted on demand). Learn more.

Machine Learning runtimes:

Power predictive maintenance use cases using Python Machine Learning (ML) libraries and Ubidots data.

2. SLA, support, and professional services

(Industrial Plan & Lower Tiers)

On-call availability

Guaranteed uptime of 99,5% or 99,9%

Personalized application health-checks

Maximum response times

(Up to 24 hours)

Payment via purchase order

Payment via bank wire transfer

Professional Services:

A dedicated Ubidots engineer, managed by our product team, working on purpose-built and PM-approved feature requests on top of the Ubidots platform. Ideal to accelerate the speed of deployment and meet your application's requirements (quoted on demand).

Assigned Technical Account Manager:

Highly knowledgeable and experienced professional who provides personalized guidance and support, ensuring a smooth and efficient deployment.

Monthly follow-up meetings with your assigned Technical Account Manager

24x7 email & phone support (on demand)

3. Security

(Industrial Plan & Lower Tiers)

2 Factor-authentication for end-user

SSO - Single sign-on (on demand):

Log into your Ubidots account with a SAML-based single sign-on (SSO) using the identity provider (IDP) of your choice.

Password Policy:

Define a comprehensive password policy that applies to your users in order to enhance the security of your App. Learn more.

Test environment:

Test features and functionalities in an alternate account with the same features as your main one, without affecting its resources. Learn more.

Compliance certifications or audits

4. Integrations

(Industrial Plan & Lower Tiers)

Google Tag Manager (HubSpot, Intercom, Cookie compliance)

5. Capacity

(Industrial Plan & Lower Tiers)

Ingestion and extraction of up to 100 million dots

Custom API rate limits:

Extended the limits and time windows of your account or organizational tokens' data ingestion.

6. Data visualization

(Industrial Plan & Lower Tiers)

ECharts Configuration:

Use ECharts to tailor the appearance and behavior of widgets to simplify monitoring and better suit your users. Learn more.

Multi-Device Dashboards:

Dynamically aggregate data from multiple devices in your dashboards. Learn more.

Widget Plugin:

A developer console to develop your own widgets, so they appear as native within your end-user applications. Learn more.

7. Available Enterprise add-ons (quoted on demand)

  • Private deployment:

A dedicated Ubidots deployment, managed by our DevOps team, in the AWS data center of your choice. Ideal for enhanced performance, security, and compliance over our standard offering.

  • Professional Services:

A dedicated Ubidots engineer, managed by our product team, working on purpose-built and PM-approved feature requests on top of the Ubidots platform. Ideal to accelerate the speed of deployment and meet your application's requirements.

  • Training:

One-to-one training sessions on IoT-related business, use cases, and trends.

Ideal to raise IoT awareness within the enterprise.

  • Private MQTT broker:

Ideal for enhanced control over data privacy and security over our standard offering.

8. Enterprise contact

If you're interested in exploring the full potential of Ubidots for your enterprise, quoting any larger project, or simply want to learn more about its advanced features, we invite you to connect with our experienced Sales team at sales@ubidots.com.

Did this answer your question?