FAQs and Troubleshooting
A compilation of the most commonly asked questions by Ubidots users
By Adriano and 5 others6 authors25 articles
Devices: How to Replace a Device
Plans & Billing: Understanding the Advantages of the Enterprise Plans
Need Support? Find Ubidots' in-app chat channel
Plans & Billing: Understanding the Advantages of the Industrial Plan
Plans & Billing: Am I billed for inactive devices?
How to Contribute to Ubidots Localization
Plans & Billing: How to downgrade your account to Ubidots STEM
How many "dots" can I send to Ubidots?
Becoming an Ubidots IoT Entrepreneur
Ubidots Support Standards and Resources
Plans & Billing: My Free Trial Ended - What now?
“CSRF token” error message
Espressif ESP8266 "Preflight" checklist before sending data to Ubidots Cloud
Plans & Billing: Ubidots Pricing
What Is "Cat-M1" and What Does It Mean for IoT?
Where can I find the Variable ID?
How can I delete a range of data points?
Cellular and WiFi "Preflight" checklist to sending data to Ubidots Cloud
Plans & Billing: What is the difference between Ubidots and Ubidots STEM?
Security: Is Ubidots Secure?
What are Variables?
Plans & Billing: What are "dots"?
How long is my data stored for?
How many "dots" can I send with Ubidots STEM