Ubidots

Learn more about what sets Ubidots’ Enterprise plans apart from the others through a list of its distinctive features.

Plans & Billing: Understanding the Advantages of the Enterprise Plans

Locate our chat channel, reach our team and get support a note away

Need Support? Find Ubidots' in-app chat channel

Learn more about what sets Ubidots’ Industrial plan apart from the lower tiers.

Plans & Billing: Understanding the Advantages of the Industrial Plan

Learn how a "non-billable" device is defined

Plans & Billing: Am I billed for inactive devices?

Become an Ubidots’ localization contributor and help bring Ubidots to more countries

How to Contribute to Ubidots Localization

Downgrade your account to our free STEM plan

Plans & Billing: How to downgrade your account to Ubidots STEM

What web browsers does Ubidots support? Where do I login? How do my App's end-users login?

Accessing Ubidots

Data Ingestion Rates and Data Capacity for Ubidots Account

How many "dots" can I send to Ubidots?

Some up-front questions and answers when beginning your application's development with Ubidots

Plans & Billing: Frequently Asked Questions (FAQs)

Communicating with Ubidots is simple. Here are some standards and resources Ubidots employs to ensure quality support for our users.

Ubidots Support Standards and Resources

Follow these steps if you see a CSRF error message when logging into your Ubidots account.

“CSRF token” error message

Before making a HTTP request to Ubidots using your Espressif ESP8266 module, follow this checklist to mitigate early bugs or errors

Espressif ESP8266 "Preflight" checklist before sending data to Ubidots Cloud

Pricing guide for solutions powered by Ubidots and Ubidots STEM

Plans & Billing: Ubidots Pricing

Learn what Cat-M1 is and how it affects and improves your IoT efforts.

What Is "Cat-M1" and What Does It Mean for IoT?

Learn how to use Variable IDs and API Labels.

Where can I find the Variable ID?

Learn how to delete set of value in your account making a delete request

How can I delete a range of data points?

Before trying to send data to Ubidots using your WiFi and Cellular modules, mitigate errors with this preflight checklist.

Cellular and WiFi "Preflight" checklist to sending data to Ubidots Cloud

What to consider when choosing between an Ubidots commercial license and Ubidots STEM plan.

Plans & Billing: What is the difference between Ubidots and Ubidots STEM?

How Ubidots manages security and what are some best practices to keep your data safe.

Security: Is Ubidots Secure?

Learn how data ingestion and extraction is metered in Ubidots

Plans & Billing: What are "dots"?

Data retention considerations based on your account type

How long is my data stored for?

Data Ingestion Rates and Monthly Capacity for Ubidots STEM users.

How many "dots" can I send with Ubidots STEM

Preserve data continuity when replacing your physical devices.

Devices: How to Replace a Device

Learn about the set of advanced widgets designed to take your solution to the next level.

Dashboards: Advanced Widgets

Learn more about the Professional plan, the entry point to Ubidots powered solutions.

Plans & Billing: Understanding the Advantages of the Professional Plan

Can I recover a deleted device or variable?

David Sepúlveda

Sergio M

A compilation of the most commonly asked questions by Ubidots users

FAQs and Troubleshooting

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