An Ubidots account typically can ingest 4 requests per second per Token, each one can have a maximum of 10,000 bytes. This is valid across all of the supported protocols – HTTP, MQTT, and TCP & UDP.

Nonetheless, there are some applications, such as the following examples, that require account or Organizational tokens with extended limits and different time windows for data ingestion:

  • Centralize data from several devices from a Device management platform (i.e. LoRaWAN Network Servers, Particle Cloud, Sigfox backend), from which a single account or Organizational token is used.
  • Centralize data from several devices in a single gateway, from which a single account or Organizational token is used.

For those kind of applications, you can edit the rate limit and time window of the account or Organizational tokens to be used. Please note that these rate limits don’t apply to Device tokens as they’re fixed to 4 request per second.

Custom API rate limits are available from the Professional license and above. Each plan has its own rate limit and time window options following the below tables:

Professional license:

Time window (minutes)

Rate limit

1 second

1, 2, 4

1

5, 10, 30, 60

5

10, 30, 90, 180

Industrial license:

Time window (minutes)

Rate limit

1 second (default)

1, 2, 4

1

5, 10, 30, 60

5

10, 30, 90, 180

15

90, 180, 240, 480

Scale license:

Time window (minutes)

Rate limit

1 second (default)

1, 2, 4

1

5, 10, 30, 60

5

10, 30, 90, 180

15

90, 180, 240, 480

30

90, 240, 480, 720

60

90, 240, 480, 720, 960

Edit account tokens rate limit

To edit the rate limit of an account token just press the edit button from the API Credentials section under the profile settings. Then, choose the limit and time window that best fit your application.

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Edit Organizational tokens rate limit

To edit the rate limit of an organizational token just press the edit button from the tokens section of the Organization's settings. Then, choose the limit and time window that best fit your application.

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