Skip to main content
All CollectionsFAQs and Troubleshooting
Need Support? Find Ubidots' in-app chat channel
Need Support? Find Ubidots' in-app chat channel

Locate our chat channel, reach our team and get support a note away

David Sepúlveda avatar
Written by David Sepúlveda
Updated over 3 months ago

Get the assistance you need from our Support Engineers to develop your IoT application using Ubidots' enablement platform, at the distance of note.

To access Ubidots' in-chat channel, click on the Help Icon > Contact Support, as shown below:

After clicking the "Contact Support" option, a pop-up will appear at the bottom-right, and our team will be on the other side to answer any questions you may have.

NOTE: This chat pop-up is only available for users with a paid plan.

Did this answer your question?