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Application Branding: How to white-label emails coming from your Account
Application Branding: How to white-label emails coming from your Account
Learn to custom brand email notifications coming from your Account with your email address and sender name of choice.
David Sepúlveda avatar
Written by David Sepúlveda
Updated over a week ago

Ubidots white-labelled applications allows users to also brand and customize all emails that will be sent from the account. Those emails include Event, Reports and Data Export Notifications.


Table of Contents

  1. Configure from Email Address and Sender Name.

  2. Result.

1. Configure from Email Address and Sender Name

Following the below steps you will be able to set up a custom Email Address and Sender Name from which all email alerts coming from the account will be sent.
IMPORTANTE NOTE: this feature is only available under a Professional license or above.

Step 1: Head to "My Profile" in the top-right dropdown.
Step 2: Select the option of "Email configuration".
Step 3: Edit the Email and Name text fields as you see fit.
IMPORTANT NOTE: If you have already set up an Email Address and Name, you need first to hit "REMOVE VERIFICATION".

Step 4: Click on the "SEND VERIFICATION" button.
IMPORTANT NOTE: The email address must exist in your email domain or just be a valid one because a verification email will me sent from Postmark

Step 5: Go to your Email Address account and verify the message sent by Postmark.

Step 6: Head again to the "Email configuration" tab on "My profile" and check the from Email Address and Name has been verified. you should see a "REMOVE VERIFICATION" option.

2. Result

Once you have completed the steps above, all emails coming from your account, including Event Alerts, Reports or Data Export notifications will be customized under your brand and setup.

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