The AIoT Chat is a conversational AI assistant built directly into Ubidots. Instead of navigating dashboards, digging through device lists, and checking variables one by one, you type a question in plain language and the assistant fetches real data from your platform to answer it.
Think of it as a 24/7 data analyst for your IoT fleet: it reads what's already in your Ubidots account, analyzes it, and tells you what's happening and what you should look at next.
Requirements
Trials and Professional, Industrial, and Enterprise plans.
1. How to access the AIoT Chat
From any page in your Ubidots account, click AIoT Chat in the navigation menu. You will land on the AIoT Chat welcome screen.
Tip: The welcome screen displays a rotating set of example queries tailored to your fleet. Click any of them to run a query instantly without typing. |
2. Using the AIoT Chat
Start a new conversation
Click + New Chat to open a fresh session. Previous conversations are saved in the sidebar so you can revisit them at any time.
Ask a question in plain language
Type your question in the input field at the bottom. You can ask about fleet status, specific devices, variable trends, anomalies, or active alerts.
Provide context if prompted
For broad queries, the assistant may ask you to narrow the scope — for example, a specific device, time range, or variable. The more context you include upfront, the faster and more precise the response.
Review the response and follow up
The assistant returns a structured summary based on your real platform data. You can continue the conversation in the same thread to drill down into specific devices or timeframes mentioned in the response.
Note: Each conversation is independent. Context from one chat session is not carried over to a new one. |
3. What the AIoT Chat can and cannot do
The AIoT Chat is a read-only analyst. It queries and interprets the data already in your Ubidots account — it does not take actions or modify your configuration.
🟢Can do | 🔴Cannot do |
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4. Usage and billing
Monthly included AI credits | 1,000 AI credits / month |
Cost per overage block | $10 USD per thousand AI credits |
Each message you send to AIoT Chat consumes a small number of credits. The exact amount depends on three things:
How much data the assistant needs to look up: A question about a single device uses fewer credits than one that scans your whole fleet.
The length of your question and the assistant's response: Short questions and concise answers cost less. -
How long your current conversation has been running: AIoT Chat re-reads the earlier messages each turn so it stays in context - that means the 10th message in a long conversation costs more than the 1st.
The monthly allowance is a soft limit. You will receive a notification as you approach it. Overage charges apply only when usage exceeds the included 1,000 AI credits.
What to expect per interaction
Type of interaction | Example | Typical credits |
Quick check | "Is pump-12 online?" | 1-2 credits |
Standard analysis | "Show me alerts from the last 24 hours" | 3-5 credits |
Multi-device or multi-variable query | "Compare temperature trends across all sites this week" | 6-10 credits |
Deep follow-up in a long conversation | The 10th+ message in the same chat | 10-15+ credits |
Heads up: Credits are shared across all conversations in your account during the billing period. Broad queries that fetch large datasets will consume more credits than targeted, specific questions. |